Based upon their premise that the actions of the leader account for as much as 70% of employees’ perception of the climate of the organization, Goleman and his associates here discuss the importance of developing what they define as “resonant leadership. With a focus on the four domains of emotional intelligence – self-awareness, self-management, social awareness and relationship manager, they discuss what contributes to and detracts from resonant leadership, as well as how the development of these four EU competencies yields different leadership styles. They content that the most effective leaders actually have a style repertoire, most often switching among “coaching", "visionary," "affiliative," and "democratic."