In Leading at a Higher Level, Blanchard and his colleagues have brought together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the “triple bottom line"...and make sure people know who you are, where you’re going, and the values that will guide your journey.

Blanchard extends his breakthrough work on delivering legendary customer service and creating “raving fans." You’ll find the definitive discussion of the renowned Situational Leadership® II techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, Leading at a Higher Level will help you dig deep within, discover the personal “leadership point of view" all great leaders possess—and apply it throughout your entire life.